As greater numbers of passengers pass through airport terminals each day, queues become one of the main aggravations for passengers and staff alike. Airport operators face tough challenges in trying to meet ever increasing security requirements whilst also providing high levels of customer service to passengers.

SmartQ helps airport operators solve these problems by providing a robust, modular queue and passenger flow management system. SmartQ integrates with a wide variety of technologies in order to track and manage passenger movements as well as deliver indepth analysis of passenger movements allowing airport operators to gain valuable insight into their day to day operations.

  • REAL-TIME MONITORING
  • REDUCED MANPOWER COSTS
  • EASY ADMINISTRATION
  • IN-DEPTH REPORTING AND ANALYSIS
  • EXTENSIVE INTEGRATION OPTIONS
  • HIGHLY SCALABLE
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Main Features

SmartQ is a feature rich platform built using the latest technologies and can provide airport operators with a wide range of services.

  • Validate IATA compliant and custom barcodes
  • FIDS and AODB integration for flight schedule cross-referencing
  • Ensures compliance with security regulations
  • Route passengers based on customisable rules
  • Load balance passenger volumes evenly across queues
  • Increase passenger satisfaction
  • Monitor queue levels or transit areas
  • Track passenger movements through specific zones or whole airport
  • High levels of accuracy and reliability
  • Wide range of reports available out of the box
  • Extensive and detailed reporting capabilities
  • Provides invaluable insight for airport management